Using technology to support the delivery of comorbidity services

April 18, 2018

The 2018 Australian and New Zealand Addiction Conference will be held on Monday 28 and Tuesday 29 May with optional workshops on Wednesday 30 May at the QT Gold Coast.

Gerard Byrne, Clinical Director at The Salvation Army Recovery Services joins us at the Conference to discuss ‘Using technology to support the delivery of comorbidity services’.


Gerard Byrne

With a health system that is struggling to cope with demand across all areas of health services – mental health services for people with alcohol, other drug (AOD) and co-occurring mental health conditions is becoming increasingly difficult to access.

Psychiatric services utilising telehealth have allowed Dooralong Transformation Centre (DTC), a residential AOD treatment service on the NSW Central Coast to bridge the gap between the resident – distance – wait lists – and timely access to mental health services.

Telehealth ensures continuity of treatment and a consistent approach by having psychiatric services delivered directly to the resident at DTC. This enables DTC to provide an integrated approach to residents with complex mental health needs that involve a psychiatrist, psychologist, nurses, AOD case workers, GP and most importantly and central to the entire process the resident.

Interventions are linked, monitored, reviewed and reported to this entire service chain. The resident is in a lead position within this process and has a key role in their treatment planning and coordination throughout.

Telehealth allows for timely review of case plans, medications and psychosocial supports, it also promotes and improves stronger therapeutic relationships, communications across all aspects of care planning, self-management of conditions, health literacy, medication understanding and management and it facilitates better health and lifestyles behaviour.

This presentation look at how this is undertaken DTC and the benefits achieved.


Gerard has spent the past 29 years working in the AOD field, working initially in a counselling role, then as an AOD Program Director. Gerard commenced in his current role as Operations Manager for The Salvation Army Recovery Services across NSW, QLD and the ACT in 1998. In this role Gerard oversees eight residential therapeutic communities providing 650 treatment places, four inpatient withdrawal management services and six outclient services. Gerard has also worked in the private and government AOD sectors for 11 years, providing a range of specialist AOD assessment, referral, intervention and case management services. Gerard holds qualifications in Social Sciences, Alcohol and Other Drugs Work, Psychotherapy, Clinical Supervision, Business Management, Human Resource Management and Workplace Training and Assessment.

For more information on the upcoming 2018 Australian and New Zealand Addiction Conference please visit the conference website.



Add your Comment